How to Change the FROM address in Outlook

Amber Kidwell — Thu, 18 Jan 2024 15:57:25 +0000

This instructional guide is to demonstrate how to change the FROM address in Outlook.

NOTE: To proceed, ensure you have both view and send permissions for the mailbox. Without these permissions, you may encounter issues that block you from sending emails. If you need help adjusting your mailbox permissions, reach out to your IT Team. Don’t have an IT Team? Contact Us!

Desktop App

How to Change the FROM address in Outlook Desktop App: Begin by opening the Outlook Desktop App on your computer or laptop and starting a new email or replying to an existing one. While in your email draft, click the ‘Options’ tab at the top left corner.

NOTE: When replying to an email, you will want to “pop out” your draft by clicking the ‘Pop Out’ button in the right corner of your draft.

Click the 3 dots located in the toolbar below the ‘Options’ tab and click the ‘From’ option. This will add the From section to your emails.

To change the From address, click the From button in your draft. A pop up message will to allow you to type the email address in that you would like to be sending from, or you can choose from your address book by clicking the “From…” button on the left side of the pop up message.

Once you have entered the address, click ok. You will see the From section of the email change from your email address to the one you requested to be sending from. You can now compose and send an email from this address.

NOTE: Your address will always be the default for emails. You must select the desired email address each time you want to use it. However, once you have sent from the address once, it can be quickly accessed by clicking the ‘From’ button in your draft and you will not have to re-enter it again unless you delete it from the options by clicking the ‘X’ next to it.

Mobile App

How to Change the FROM address in Outlook Mobile App: As of January 18th, 2024, there are no major differences in the iOS (Apple) and Android versions of the Outlook mobile app.

To change the From address of your emails in the mobile app, you will need to add the shared mailbox or account to your profile. Begin by opening the app and clicking the icon next to inbox. Click the gear icon in the bottom left to open your app settings.

Click ‘Add Mail Account’. Then click ‘Add Shared Mailbox’.

Select your account that is tied to the Shared Mailbox (typically this will be your work account). Then type in the address of the Shared Mailbox and click the ‘Add Shared Mailbox’ button.

The Shared Mailbox was successfully added if you see it listed under your Mail Accounts.

To change the From address after adding the Shared Mailbox, start a new email or reply to an existing one.

NOTE: For replying to an existing email, you will need to either click the full screen arrow OR the reply arrow then ‘Edit or View Recipient’ to access the From section of the email (see below).

From your draft, you can click the ‘New Message’ or ‘Reply’ section that will have your email below it.

Click the address that you would like to send the email from. This will change the email listed below the ‘New Message’ or ‘Reply’ section of your email. You can now send an email from this address.

NOTE: The address of your selected or primary account in the Outlook mobile app will always be the default when sending emails. You must select the desired email address each time you want to use it.

Web App

Begin by navigating to Outlook in your preferred browser, logging in if required, and clicking the ‘View’ tab in the top at the top of the screen. The View toolbar will appear below the ‘View’ tab. Click the ‘View Settings’ button on the left side of the toolbar.

A Settings window will pop up. In this window, click ‘Compose and reply’. Lower on the right section of the window (you may need to scroll down), you will see an ‘Always show From’ checkbox. Click the checkbox then click “Save”. This will add the From section to your emails.

To change the From address, start a new email or reply to an existing one. Next to the ‘Send’ button you will see From:(your email address). Click on your email address and a dropdown will appear. Click ‘Other email address’. Outlook will provide some suggestions for you, if the email is listed, you can selected if from the suggestions. If the email is not listed, simply type the address into the From section and press Enter on your keyboard.

You will see the From section now has the email address you requested entered. You can now compose and send the email from this address.

NOTE: Your address will always be the default for emails. You must select the desired email address each time you want to use it. However, once you have sent from the address once, it can be quickly accessed by clicking the ‘From’ button in your draft and you will not have to re-enter it again unless you delete it from the options by clicking the ‘X’ next to it.

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How to open Outlook links in Chrome (or any preferred browser)

Amber Kidwell — Tue, 08 Aug 2023 12:20:23 +0000

The following 2-part tutorial will provide step-by-step instructions including screenshots on how to adjust your settings to allow Outlook to open links in Chrome (or another preferred browser).

If you have noticed a sudden change in which browser Microsoft Outlook uses to open hyperlinks, these simple adjustments to Windows and Outlook settings can help you get back to opening the links in the browser you want.

Click on one of the topics below to view the instructions.

Setting your default browser in Windows

First, you will need to ensure that your preferred browser is set as your default.
In the search bar at the bottom of the screen, type default apps and click the Default apps system settings that appears.
Inside the Default apps, scroll through until you find your preferred browser. For this example, we will be using Google Chrome. Click the preferred browser to open its settings.
Once in the settings, click the Set default button and a check should appear next to the button. You may now close the window by clicking the X in the top right corner.
If an issue occurs while making changes to Windows or Outlook settings,
please contact us!
Setting your default browser in Outlook
Now that your preferred browser is set as the default for Windows, you can set it as the default for opening links in Outlook.
Open the Outlook app on your desktop. In the top right corner click File.
In the Account Information window, click Options in the bottom left corner.
The Outlook Options will pop up in a separate window. In this window, click Advanced from the list of settings on the left side.
Look for the File and browser preferences section. In this section, you will see “Open hyperlinks from Outlook in:” and a dropdown. Click the dropdown and click Default Browser. Lastly, click OK at the bottom right corner to save the settings and close out the window.
After following the steps above, test that the changes were applied by clicking a link in one of your emails.
If the link opened in your preferred browser, then the changes were successful!
If the link did not open in your preferred browser, we suggest closing and reopening Outlook to allow for it to refresh. Test the link again and if it does not open in your preferred browser, please review the above steps to ensure every step was followed.

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If your company is needing managed Office 365 support, contact us!

The post How to open Outlook links in Chrome (or any preferred browser) appeared first on Computer Services & Solutions, INC..

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How to Change the FROM address in Outlook

How to open Outlook links in Chrome (or any preferred browser)