We are an elite group of techs focused on automation and extremely high customer satisfaction. Customer service starts with relationships and is built on technology, systems, documentation, and strong process. Those business attributes lead to a quick response to problems, proactive work to prevent most problems, and fast, worry-free solutions for customers. Good communication, knowledgeable work and digging out root causes is our definition of Customer Success.
If you have the skills and drive to join us, send your resume and tell us how you are elite yourself!
Our clients are located throughout the US, however, we are currently open to applications only from Kentucky and Ohio residents.
Our positions are primarily available in our Lexington, KY office, with some limited positions available for remote work. Remote employees must meet the highest standards and be well seasoned in tech support and/or IT specialist roles. Remote employee must be available for possible travel to Lexington, KY for initial training (depending on qualifications, some training is remote, some is in person). Remote employees must be available to travel once or twice a year to Lexington, KY or another Kentucky location for staff gatherings.