The following 2-part tutorial will provide step-by-step instructions including screenshots on how to adjust your settings to allow Outlook to open links in Chrome (or another preferred browser).
If you have noticed a sudden change in which browser Microsoft Outlook uses to open hyperlinks, these simple adjustments to Windows and Outlook settings can help you get back to opening the links in the browser you want.
First, you will need to ensure that your preferred browser is set as your default.
In the search bar at the bottom of the screen, type default apps and click the Default apps system settings that appears.
Inside the Default apps, scroll through until you find your preferred browser. For this example, we will be using Google Chrome. Click the preferred browser to open its settings.
Once in the settings, click the Set default button and a check should appear next to the button. You may now close the window by clicking the X in the top right corner.
If an issue occurs while making changes to Windows or Outlook settings,
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Now that your preferred browser is set as the default for Windows, you can set it as the default for opening links in Outlook.
Open the Outlook app on your desktop. In the top right corner click File.
In the Account Information window, click Options in the bottom left corner.
The Outlook Options will pop up in a separate window. In this window, click Advanced from the list of settings on the left side.
Look for the File and browser preferences section. In this section, you will see “Open hyperlinks from Outlook in:” and a dropdown. Click the dropdown and click Default Browser. Lastly, click OK at the bottom right corner to save the settings and close out the window.
After following the steps above, test that the changes were applied by clicking a link in one of your emails.
- If the link opened in your preferred browser, then the changes were successful!
- If the link did not open in your preferred browser, we suggest closing and reopening Outlook to allow for it to refresh. Test the link again and if it does not open in your preferred browser, please review the above steps to ensure every step was followed.