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OneDrive and SharePoint Icons – What Do They Mean?

Amber Kidwell / SharePoint /

February 3, 2023

Need help understanding OneDrive and SharePoint icons? This quick visual guide breaks it all down for you!

If you’re troubleshooting OneDrive’s link to SharePoint, your I.T. Team can assist. Don’t have an I.T. Team? We have you covered—Contact Us!

Click on one of the topics below to view the information.

OneDrive Icons at bottom right corner of screen (system tray)

These Cloud Icons will be located in the system tray at the bottom right corner of the screen.

The Cloud Icon not visible? Click the arrow to display hidden icons.

Blue Cloud

OneDrive is up to date and all file or folder changes have been synced.
No user action required.

Gray Cloud

OneDrive setup is not complete or the user is not currently signed in.
To sign in, click the icon and follow the prompts or can reach out to your I.T. Team for assistance.

Red Circle with White Line

The user account is blocked.
IF YOU SEE THIS ICON, PLEASE CONTACT YOUR I.T. TEAM.

Gray Circle with White Pause Symbol

The user’s files are not currently syncing.
To resume syncing, click the icon, select More, then select “Resume Syncing” or reach out to your I.T. Team for assistance.

Red Circle with White X

The file or folder cannot be synced.
IF YOU SEE THIS ICON, PLEASE CONTACT YOUR I.T. TEAM.

White Circle with Two Blue Circular Arrows

The file or folder sync is in progress.
No user action is required.

Yellow Warning Triangle on Cloud

The user’s account needs attention.
IF YOU SEE THIS ICON, PLEASE CONTACT YOUR I.T. TEAM.
OneDrive Icons in File Explorer

The following Status Icons are located when viewing SharePoint and OneDrive files from inside File Explorer.

Blue Cloud Outline

The file or folder is only available online and the user must be connected to the Internet to open it.
No user action required, unless unable to connect to the Internet, then contact your I.T. Team.

Green Circle Outline with Green Check

The file or folder has been downloaded and is available, even when offline.
No user action required.

Green Circle with White Check

The file or folder is always available, even when offline.
No user action required.

Two Blue Arrows

The file or folder sync is in progress.
No user action required.

Red Circle with White X

The file or folder cannot be synced.
IF YOU SEE THIS ICON, PLEASE CONTACT YOUR I.T. TEAM.

Lock

The file or folder has settings preventing it from syncing.
No user action required, unless you are needing the file or folder to sync, then contact your I.T. Team.

Blue Cloud and Gray Person Outline

The file or folder has been shared with other people.
No user action required, unless you are needing to remove access, then contact your I.T. Team.

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